Workplace Safety Standards

Effective date: May 15, 2026  ·  TD Service LLC — Peoria, IL · Internal safety standards for the owner-operator.

TD Service LLC is owner-operated — every job is performed personally by the owner, and there are no employees or contractors at this time. The standards below are the internal safety policy the owner-operator follows on every job. They are published publicly so customers can see exactly how the work is approached and what we will or won't do on a job site.

The Right to Refuse Unsafe Work

Personal Protective Equipment (PPE)

For every outdoor service job, the owner-operator wears:

• Closed-toe boots, steel-toe for hauling and scrap work.
• Work gloves on any lifting, scrap, debris, or sharp-item handling.
• Safety glasses when grinding, cutting, or working overhead.
• Hearing protection for any extended power-tool use.
• High-visibility vest when working near a roadway or in a parking lot.

Lifting Limits

No single item is lifted alone over 50 lbs without a dolly, ramp, or mechanical assist. Items 50–100 lbs require a dolly or ramp. Items over 100 lbs require an appliance dolly, helper hired specifically for the lift, or a documented plan. If a customer's job description understates the weight or accessibility, that portion of the work may be declined and a trip fee billed.

Lone-Worker Check-In

Because the owner-operator works alone, every job follows this check-in routine:

• Phone-based arrival timestamp on every job (logged in the admin booking system).
• For long jobs (over 2 hours), a status check is logged every 60 minutes.
• Completion timestamp logged on departure.
• If no completion is logged within the expected window, an automated alert goes to an emergency contact.

Weather Stop-Work

Outdoor work stops when any of these conditions apply:

• Active lightning within 10 miles (per local NWS data or visual/audible cue).
• Sustained winds > 35 mph.
• Heat index ≥ 100 °F without shade and water access — work shifts to early morning / evening windows.
• Wind chill ≤ 0 °F without indoor warming breaks.
• Visibility < 100 ft from fog, snow, or smoke.

If a customer pressures the work to continue in these conditions, the job will be rescheduled at no charge.

Hazardous Materials We Do Not Handle

Vehicles & Driving

• TD Service LLC's truck and trailer carry valid IL registration and commercial auto insurance.
• No driving while impaired, fatigued past safe limits, or while texting.
• Customer property in transit is secured to legal standards: tarped, strapped, no illegal overhang.
• Any vehicle incident is documented immediately, photographed, and reported to insurance as required.

Customer Property & Pets

• The owner-operator does not enter any structure beyond what the job requires. Interior haul-outs are documented with photos before and after.
• The work area is photographed on arrival and departure.
• If a pet is on the property, the customer is asked to secure it. Unfamiliar dogs will not be approached.
• Any accidental damage is reported to the customer immediately — never concealed. See the damage-claim process in our Terms.

Harassment, Threats, or Unsafe Conduct from a Customer

If a customer threatens, harasses, makes unwanted advances, brandishes a weapon, or behaves in a way that makes the job unsafe, the owner-operator stops work and leaves the property. The trip fee will still apply. That customer is added to the Do Not Serve list and will not be served in the future.

Emergency Contacts

Future Workers

If TD Service LLC ever brings on employees (or, where appropriate, licensed independent contractors), these same safety standards will be the floor — not the ceiling. The full policy will be re-published and signed before any worker performs a job. This page is the public record of the standards that will apply.